FAQ & Support

1. Initial contact: By phone, email or contact form
2. Consultation: We discuss your wishes and audio requirements
3. Test listen: We come to your home free of charge
4. Individual quote: You receive a tailor-made offer
5. Order confirmation: After your go-ahead we begin production

Yes, absolutely! We offer three options:

• Test listen at your home: Free and without obligation
• Showroom appointment: By prior arrangement
• Binaural recording: For a first impression – listen here

The production time is typically 8–12 weeks from order confirmation. Since every Sarasvati is individually manufactured, we will confirm the exact delivery date in the order confirmation.

• Sarasvati I: from CHF 4'990 (incl. VAT, delivery & installation in CH)
• Sarasvati II: from CHF 7'990 (incl. VAT, delivery & installation in CH)

Individual customisations (wood type, colour, special dimensions) may affect the price. Please contact us directly for an exact quote.

We deliver to Switzerland, Germany, Austria, France and Italy, and other EU countries by arrangement. We bring your Sarasvati personally and install it professionally.

• Switzerland: Delivery & installation included at no extra cost
• Germany, Austria: Distance-dependent CHF 100–300
• Other EU countries: By arrangement

We arrange a suitable appointment and take care of everything.

1. Placing the furniture in the optimal position
2. Connecting all devices (TV, turntable, etc.)
3. Hiding cables in the integrated cable compartment
4. Optimal sound setup
5. Thorough operating instructions
6. Answering all your questions

Installation typically takes 1–2 hours.

• Bluetooth: For wireless streaming from smartphone, tablet, etc.
• 2× TOSLINK (optical): For TV, game console, CD player
• 1× RCA (analogue): For turntable with pre-amp, older devices

No! A Sarasvati is a complete system: integrated amplifiers, premium speakers, Bluetooth, all essential inputs. Simply connect and enjoy.

No! This is part of our "Reduced to the Max" philosophy: No Wi-Fi, no app, no account creation, no software updates. Simply switch on and enjoy.

• 5 years on all mechanical furniture components
• 3 years on all electronic components and speakers
• 2 years on surfaces under normal use
• Lifetime support for all our customers

Yes! Wooden parts can be re-manufactured, speakers and electronics can be replaced or upgraded. A Sarasvati is furniture for life – even in 20 years' time.

Yes, absolutely!

• Wood type: Walnut, oak, cherry or as desired
• Colour: White, black or from our colour palette
• Surface: Lacquered or oiled
• Dimensions: Width 150–250 cm, depth 50–60 cm, height 20–45 cm
• Special requests: Just ask us!

• Longevity: Furniture for life, not 3 years
• Sustainable wood: From certified forestry
• European production: Swiss manufactory, short supply chains
• No obsolescence: No software that becomes outdated
• Value retention: Retains its value for decades