Cancellation policy

1. revocation instruction/right of revocation

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us xxxxx by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

1.1 Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods. Notwithstanding this, we shall bear the costs of returning goods that can be sent by parcel post if you use the enclosed return bill for the return shipment or if you use the return bill provided by us on request if a return bill is not enclosed. In the case of a return of goods that cannot be sent by parcel post, the costs of the return will be estimated at a maximum of approximately the amount stated as the shipping costs for the outward shipment. In the case of goods that cannot be sent by parcel post, we will organize collection from you on request; please contact us for this purpose. If you make use of this option, the costs of the return shipment to be borne by you will correspond to the amount stated for the outward shipment. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

1.2 Exclusion of the right of withdrawal

The right of withdrawal does not apply to the delivery of
a) goods that are not prefabricated and for the production of which an individual selection or determination by you is decisive,
b) goods that are clearly tailored to your personal needs,
c) sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (e.g. electric toothbrushes), d) sound or video recordings or computer programs in a sealed package if the seal has been removed after delivery, e.g. electric toothbrushes),

d) sound or video recordings or computer programs in a sealed package if the seal has been removed after delivery,

End of the withdrawal policy

The "The Beauty of Sound" playlist with the titles presented here

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